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Passed in 1990, the Americans with Disabilities Act (ADA) is a federal law providing equal opportunities in employment, public accommodations, public services, telecommunications, and transportation to persons with disabilities. The purpose of ADA paratransit service (often referred to as a Dial-A-Ride service) is to provide equal transportation for persons unable to use regular fixed-route bus service due to a disability or other condition.
All buses in Ventura County are equipped with wheelchair lifts to enable persons with mobility impairments to use the regular fixed-route service. Curb-to-curb or door-to-door service (depending upon the community) is also available for persons unable to use the fixed-route service who have been certified under the ADA.
You may be eligible under the established ADA criteria if you are unable to use the regular public bus service for one or more of the following reasons:
You are unable to board, ride, or disembark from an accessible transit vehicle; and/or
Your disability or condition prevents you from traveling to or from a bus stop.
Click here for more information on ADA eligibility
ADA Certification Process
To become eligible to use any ADA transportation service in Ventura County, complete an application for ADA eligibility certification. The application requires you (or someone completing the form on your behalf) to explain why you are unable to use the regular public bus service.
Applications are available in English and Spanish and can be downloaded by clicking the links below. You may also request an application be sent to you by mail by calling (888) 667-7001. Mail or fax your completed application to VCTC’s ADA Certification Coordinator using the contact information on the back of the form.
Once you have submitted your application to the ADA Certification Coordinator, you will be contacted for an in-person interview. This interview will take place in Camarillo, Simi Valley, Thousand Oaks, and Ventura/Oxnard, depending upon your home location. Free transportation will be provided upon request to/from the interview site.
During the interview you will have the opportunity to learn more about ADA service in your area and will be asked to answer some questions about your disability or condition. You will also have your picture taken for your I.D. card.
Questions? Call 888-667-7001 or submit your questions via email to Patriciaa@mobilitymp.org.