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SERVICE ALERT

  • Beginning Monday 3/11 the VCTC stop at the MTD transit center (Chapala/Figueroa) is closed for the rest of the month. Please use the Chapala/Anapamu stop as an alternate.

GFI FARE MEDIA IS ENDING

GFI Fare Media is Ending

MARCH 31, 2023: IS THE LAST DAY TO USE GFI PASSES

GFI passholders must use or exchange their 31-Day and 10-Ride paper passes by March 31, 2023.
Passes will no longer be accepted on ANY Ventura County buses after that date.

FAQs:

  • What is a GFI pass? GFI passes are the paper passes that VCTC used to have before COVID.
  • Why is the program ending? VCTC has transitioned to the new VCbuspass program and we are phasing out the paper passes.
  • Which GFI passes are eligible for exchange? You can exchange all 10-ride passes (unused or partially used) as well as any unused 31-Day passes. Red “Single-Ride Tickets” will still be accepted.

  • Can I get a refund instead of an exchange? Call 1.800.438.1112 for questions about refunds
  • How do I make an appointment to exchange my pass? Call 800.438.1112 or email ridercomments@goventura.org to make an appointment
  • I can’t make it to your office. How do I exchange my passes? You may be able to mail your passes please call 1.800.438.1112 for instructions.
  • I have more questions about this exchange: Call 1.800.438.1112 or email ridercomments@goventura.org for more information