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SERVICE ALERT

LATEST COVID-19 UPDATE
VCTC Service Coronavirus (COVID-19) Update

GFI FARE MEDIA IS ENDING

GFI Fare Media is Ending

Friday, December 30, 2022 is the last day to exchange a GFI pass for a VCbuspass!

Beginning in August 2022, GFI bus cardholders will be able to exchange their unused 31-Day and 10-Ride paper passes at the VCTC office located at 751 E. Daily Drive, Suite 420, Camarillo, CA – by appointment and by mail. In addition, walk-in buyback fairs will be held at the VCTC office on the following dates:

August 20: (Sat) 10 a.m. – 2 p.m.

September 17: (Sat) 10 a.m. – 2 p.m.

October 15: (Sat) 10 a.m. – 2 p.m.

November 19: (Sat) 10 a.m. – 2 p.m.

December 17: (Sat) 10 a.m. – 2 p.m.

Please schedule your appointment today and don’t forget to bring or mail in all your GFI bus cards and photo ID.

FAQs:

  • What is a GFI pass? GFI passes are the paper passes that VCTC used to have before COVID.
  • Why is the program ending? VCTC has transitioned to the new VCbuspass program and we are phasing out the paper passes.
  • Which GFI passes are eligible for exchange? You can exchange all 10-ride passes (unused or partially used) as well as any unused 31-Day passes.
  • Can I get a refund instead of an exchange? No, refunds will not be issued
  • How do I make an appointment to exchange my pass? Call 1.800.438.1112 or email ridercomments@goventura.org to make an appointment
  • I can’t make it to your office. How do I exchange my passes? You can mail your passes to 751 E. Daily Drive, Suite 420, Camarillo, CA 93010. We highly recommend sending them with a tracking number. If the passes are lost we will not be able to issue an exchange.
  • I have more questions about this exchange. Call 1.800.438.1112 or email ridercomments@goventura.org for more information