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Ways to Pay

Fare Information

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TAP2RIDE

(Credit / Debit Card)

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VCBusPass

(Card or Umo app)

Zone Fares

Zone 1 (Ventura)

Full Fare $1.75

Reduced* $0.80

Zone 2 (Regional)

Full Fare $4.00

Reduced* $2.00

Accessible
Transportation
Services

INTRODUCTION

Find transportation programs, eligibility information, support resources, and accessible ride options in Ventura County. Select a section from above to get started.

GET SERVICES

In addition to ADA eligible passengers, seniors are also eligible for dial-a-ride services throughout the county. Qualifying age varies by provider.

West County

AGOURA HILLS 
DIAL-A-RIDE

818.707.2005

Public Dial-a-Ride serving residents of Oak Park and Agoura Hills in Los Angeles County.

CAMARILLO AREA TRANSIT DIAL-A-RIDE

805.988.4228


Public Dial-A-Ride operates Monday through Saturday.

Central County

GO ACCESS

805.487.4222
805.643.3158

Hearing impaired: TDD 711 (California Relay Service)
For eligible seniors (age 65 and older) and persons with disabilities within the GCT service area. Service days/times vary.

MOORPARK CITY TRANSIT DIAL-A-RIDE

805.517.6257

Curb-to-curb transportation service throughout Moorpark, Thousand Oaks, and Camarillo to ADA-certified individuals and registered Moorpark residents (age 62 and older) Monday through Friday.

SIMI VALLEY TRANSIT ADA / PARATRANSIT DIAL-A-RIDE

805.583.6464
TDD: Call 800.735.2929

Curb-to-curb service for seniors (age 60 and older) and persons with disabilities within Simi Valley Monday through Saturday.

East County

THOUSAND OAKS TRANSIT DIAL-A-RIDE

805.375.5473

Provides door-to-door service for seniors (age 65 and older) and ADA cardholders Monday through Sunday.

VALLEY EXPRESS

805.933.2267

ADA Paratransit and General Public Dial-a-ride service for passengers within Santa Paula, Fillmore, Piru and surrounding areas with connections to Ventura.

HELP OF OJAI

805.646.7787

Serving seniors and persons with disabilities within the Ojai Valley.

Ventura County’s Access for All grant program funds projects and programs that expand on-demand wheelchair accessible vehicle services for individuals who use wheelchairs and seek on-demand transportation within Ventura County. The program is administered by VCTC.

APPROVED ACCESS PROVIDERS IN VENTURA COUNTY

VCTC has contracted Ventura Transit System (VTS) as a local access provider to provide countywide on-demand transportation service using wheelchair accessible vehicles. This service is available to individuals who use wheelchairs that make using on-demand Transportation Network Companies, like Uber and Lyft, inaccessible to them. The service is available 24 hours a day, 7 days per week anywhere within Ventura County. To schedule a ride, call (805) 519-0009 or book online. The trip fee is $2.50 per mile. No other fees apply. For frequently asked questions about the service, click here.

BACKGROUND OF THE PROGRAM

Access for All is a new state funded program administered by VCTC for Ventura County aimed at improving on-demand options for individuals seeking wheelchair accessible transportation.

In September 2018, SB 1376 was signed into law requiring the California Public Utilities Commission (CPUC), as part of its regulation of Transportation Network Companies (TNCs), establish a program to improve the accessibility of persons with disabilities to on-demand transportation services. As a result, the CPUC established the Access for All program. To fund the program, the CPUC instituted a $0.10 access fee collected from every trip provided by a TNC, such as Uber or Lyft, to set aside in an “Access Fund” for investment in the expansion and improvement of wheelchair accessible vehicle services.

Access Funds are distributed through approved Local Access Fund Administrators (LAFAs) to qualified “Access Providers” that establish on-demand wheelchair accessible vehicle (WAV) transportation programs within their county. VCTC is the approved LAFA for Ventura County, administering the local program and selecting qualified Access Providers annually.

For comments or questions about the local program, email VCTC LAFA

To learn more about the program from the CPUC, visit their website at www.cpuc.ca.gov/tncaccess/

APPLY & ELIGIBILITY

WHAT IS THE ADA

Passed in 1990, the Americans with Disabilities Act (ADA) is a federal law providing equal opportunities in employment, public accommodations, public services, telecommunications, and transportation to persons with disabilities.

The purpose of ADA paratransit service (often referred to as a Dial-A-Ride service) is to provide equal transportation for persons unable to use regular fixed-route bus service due to a disability or other condition.

All buses in Ventura County are equipped with wheelchair lifts to enable persons with mobility impairments to use the regular fixed-route service. Curb-to-curb or door-to-door service (depending upon the community) is also available for persons unable to use the fixed-route service who have been certified under the ADA.

You may be eligible to use dial-a-ride transit under the established ADA criteria if you are unable to use the regular public bus service for one or more of the following reasons:

  • You are unable to board, ride, or disembark from an accessible transit vehicle; and/or
  • Your disability or condition prevents you from traveling to or from a bus stop.

To become eligible to use any ADA transportation service in Ventura County, you must complete an application for ADA eligibility certification.  The application requires you (or someone completing the form on your behalf) to explain why you are unable to use the regular public bus service.  ADA certification allows you to use all complimentary paratransit services in every city in Ventura County.

Applications are available in English and Spanish and can be downloaded by clicking the links below.  You may also request an application be sent to you by mail by calling 888. 667.7001.  Mail or fax your completed application to VCTC’s ADA Certification Coordinator using the contact information on the back of the form.

Once you have submitted your application to the ADA Certification Coordinator, you may be contacted for an in-person interview. This interview will take place in Camarillo, Simi Valley, Thousand Oaks or Ventura/Oxnard, depending upon your home location. Free transportation will be provided upon request to/from the interview site.

During the interview you will have the opportunity to learn more about ADA service in your area and will be asked to answer some questions about your disability or condition

In compliance with Department of Transportation (DOT) 49 (CFR) Parts 27 and 37, the Ventura County Transportation Commission (VCTC) is committed to ensuring equal access for all individuals to use its transportation services. VCTC will make reasonable accommodations/modifications to its policies, practices, and procedures when necessary for individuals with disabilities to receive access to these services.

Accessible alternate formats for VCTC Transit materials available upon request. Call 800.438.1112 for more information.

Questions? Call  888.667.7001  or submit your questions via email to  info@mmpcal.org.

Complaints can be made by calling 800.438.1112 or by filling out the forms below:

A new state law (AB 1250) will make ADA paratransit recertification easier for riders whose disabilities will not improve over time.

VCTC has already made these updates:

  • You only need to recertify every five years.
  • The recertification form is short and easy.
  • If your disability is permanent, you don’t need to recertify at all.

RESOURCES & SUPPORT

TRANSPORTATION GUIDE FOR SENIORS

As people age, it inevitably becomes harder to get around independently. This is especially the case if medical issues requiring special attention are involved. The good news is, there are actually plenty of ways for seniors to travel locally, nationally, and internationally.

SENIOR NUTRITION PROGRAMS

Every city within Ventura County has a senior nutrition meal site. Transportation is provided to the meal sites for seniors in need of such services. Meal site locations and phone numbers are listed below. Meal times and days of service may vary, so contact the individual site prior to attending the program.

For further information, call the Senior Nutrition Program office at 805.477.7311.

CAMARILLO

Apple-a-Day Café  at the Camarillo Community Center

1605 E. Burnley St.

805.388.1952

FILLMORE

Fillmore Senior Center

330 Central Ave. #C

805.524.3756

MOORPARK

Moorpark Active Adult Center

799 Moorpark Ave.

805.517.6261

OJAI

HELP of Ojai – Oak Tree House Adult Day Care

111 W. Santa Ana St.

805.646.5122

OXNARD

Wilson Senior Center

350 North C St.

805.385.8029

OXNARD

Colonia Senior Center

126 Amelia Ct.

805.385.8029

OXNARD

South Oxnard Senior Center

200 E. Bard Rd.

805.385.8029

PIRU

San Salvador Mission

4053 Center St.

805.477.3035

PORT HUENEME

Port Hueneme Community Center (pick-up only)

550 Park Ave.

805.986.6676

SANTA PAULA

Santa Paula Community Center

530 W. Main St.

805.933.4226

THOUSAND OAKS

Marquee Café  at the Goebel Senior Center

1385 E. Janss Rd.

805.381.2746

SIMI VALLEY

Rendezvous Café  at the Simi Valley Senior Center

3900 Avenida Simi

805.583.6365

SOCIAL SERVICES AGENCIES

The following organizations serve seniors, families and the general public living in Ventura County.  Many also provide transportation services.  Please contact the organization directly for information on the specific services it provides, fees and eligibility guidelines.

ARC OF VENTURA COUNTY

A private, non-profit organization founded in 1954 to provide educational, vocational, and residential services for persons with developmental disabilities.

Administrative Office
5103 Walker St.,
Ventura, CA  93003

805.650.8611

CAMARILLO HEALTH CARE DISTRICT

Public health agency dedicated to providing a wide range of innovative health and wellness programs for residents of all ages.

3639 E. Las Posas Rd., Ste. 117
Camarillo, CA  93010

805.388.1952

HELP OF OJAI

Combines community and individual resources to help those in need regardless of age, sex, race, or religion.

111 W. Santa Ana St.
Ojai, CA  93024

805.646.5122

INDEPENDENT LIVING RESOURCE CENTER

Assists and encourages persons with disabilities to achieve their optimal level of self-sufficiency by breaking down architectural, attitudinal, and communications barriers.

1802 Eastman Ave., S te. 112
Ventura, CA  93003

805.650.5993

SENIOR CONCERNS

Provides programs and services for aging seniors, families, caregivers and the community which support and improve their quality of life, including Adult Day Center and Meals on Wheels.

401 Hodencamp Rd.
Thousand Oaks, CA 91360

805.497.0189

VENTURA COUNTY BLUE BOOK

Annual comprehensive community referral guide of health and human services in Ventura County published by Interface Children Family Services.

1305 Del Norte Rd., Ste. 130
Camarillo, CA  93010-8366

800.636.6738

TRI-COUNTIES REGIONAL CENTER

Provides support and services for children and adults with developmental disabilities living in Ventura, Santa Barbara, and San Luis Obispo counties.

2401 E. Gonzales Rd., Ste. 100
Oxnard, CA  93036

800.664.3177
805.485.3177

1900 E. Los Angeles Ave.,
Second Floor
Simi Valley, CA  93065

800.522.8030
805.517.2524

VENTURA COUNTY AREA AGENCY ON AGING

Provides information for seniors about employment opportunities, health services, housing, in-home services, nutrition, senior centers, and transportation.

646 County Square Dr.
Ventura, CA  93003

805.477.7300

Title VI of the Civil Rights Act of 1964

Title VI of the Civil Rights Act of 1964 protects people from discrimination based on race, color, and national origin in programs and activities receiving federal financial assistance. The Federal Transit Administration (FTA) works to ensure nondiscriminatory transportation in support of its mission to enhance the social and economic quality of life for all Americans. The FTA Office of Civil Rights is responsible for monitoring FTA recipients’ Title VI programs and ensuring their compliance with Title VI requirements.

Civil Rights Notice to Public

The Ventura County Transportation Commission (VCTC) is committed to ensuring that the public is aware of the rights and protections afforded to them under Title VI. In accordance with Title 49 CFR Section 21.9(d) and guidance provided in FTA Circular 4702.1B, VCTC’s Civil Rights Policy includes:

  • A statement that VCTC operates programs without regard to race, color, or national origin;
  • A description of procedures that the public should follow to request additional information regarding VCTC’s Title VI obligations;
  • A description of the procedures that the public needs to follow in order to file a Title VI discrimination complaint.

The Ventura County Transportation Commission (VCTC) operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, as amended. The U.S. Department of Transportation (USDOT) and Federal Transit Administration (FTA) require all public transportation operators to comply with Title VI regulations. In September 2015, VCTC updated the Title VI Report to be consistent with guidelines set forth in FTA Circular 4702.1B (dated October 1, 2012).

Agency Overview

The Ventura County Transportation Commission (VCTC) is the regional transportation planning agency responsible for transportation planning efforts in Ventura County. Access to convenient, safe, and affordable multimodal transportation options is a crucial element in maintaining the quality of life for residents, visitors, and the public. The transportation network allows people to access opportunities related to employment, education, shopping, medical, social and recreation. Ensuring the ongoing efficient and effective operation of this network is central to VCTC’s mission to provide accessibility and equity to all.

For additional information on VCTC’s obligation regarding non-discrimination, please visit the links below or reach out to:  ridercomments@goventura.org or (800) 438-1112 or write to VCTC, 751 E. Daily Drive, Suite 420, Camarillo, CA 93010.

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